Frequently Asked Questions
Aesthetic
All items are handmade and handwoven in Hawai’i by me adding to the character and uniqueness of each piece. I trust you will understand any irregularities as art, and are seeking handmade pieces such as these for just that reason.
Returns
Returns are not accepted for beaded products. I am confident that you will love your item, however, if there are any issues, please feel free to contact me so that we can come to a resolution.
For certain necklaces I do offer minimal repairs. Please look to product description to see which items qualify.
Care Instructions
Glass beaded adornments should be laid flat or hanged to maintain shape. Do not soak items. Wipe with a damp cloth to clean.
Measurements
Measurements are approximate not exact.
Timeframes & Shipping
All shop updates are done on HST (Hawai’i Standard Time).
All items are handmade and handwoven in Hawai’i by me and ready to ship unless otherwise stated so in the item description.
Please allow 3-5 days to process your order.
Whistlin Whale is not responsible for any loss or damage incurred by USPS during shipping.